All Blog Posts

Strategy
5 PLG Campaigns for Customer Marketers That Will Drive Expansions
Practical, proven product-led growth strategies that help customer marketing, lifecycle, and advocacy teams influence real growth.
read more >>.jpg)
Strategy
Captivate's Customer Program Portfolio Pyramid - A Visual Guide for CMAs
Your customer program portfolio isn’t a menu — it’s a power tool. When you balance it right, everything gets easier. Captivate's Customer Program Portfolio Visual.
read more >>
Strategy
The Email That’ll Get Your Boss to Say “Yes” to CAP Certification
Take your career to the next level, by proving the ROI of advocacy programs, strengthen operational execution, and get manager support for professional growth.
read more >>
Strategy
From Recruits to Brand Champs: The Power of Advocacy Program Branding
Discover the essential elements of a successful advocacy brand and how they foster loyalty and growth. You'll also find a worksheet template to conduct your own brand audit.
read more >>
Best Practices
Engagement Campaigns That Stick: Proven Ways to Create Memorable Experiences That Drive Results
Brands are constantly vying for our trust and attention. But it’s the ones that offer lasting and memorable experiences that truly “captivate” our attention. And advocate engagement campaigns are no exception.
read more >>
Strategy
From Superfans to Advocates: How to Find and Nurture Your Brand's Biggest Supporters
Learn how to identify, engage, and empower your most loyal customers—your superfans—to become powerful brand advocates, along with practical strategies to turn enthusiasm into lasting advocacy that drives real business results.
read more >>
Best Practices
Influitive Migration: Best Practices for a Smooth Transition
Discover best practices for a successful Influitive migration, with expert tips to streamline transitions, boost engagement, and retain customer trust.
read more >>
Best Practices
Measuring Advocacy Success: How Customer-Led Marketing Efforts Benefit the Bottom Line
The importance of generating and measuring business impact with customer advocacy.
read more >>
Best Practices
What is Customer Advocacy? Transforming Customers into Cheerleaders
Championing customers to drive business growth is at the core as we seek to clearly define customer advocacy.
read more >>